A connected crew of Contexts, Workflows, and Guardrails that builds every trade-in offer from Redbook and carsales evidence, and turns Xtime service history into customers who come back.
For dealer principals, used-car managers, and service managers.
Contexts
4
Appraisal Agent, Service Retention Advisor, Used Stock Merchandiser, Lead Response Agent
Workflows
3
Trade-in Appraisal Pipeline, Service Win-Back Pipeline, Ageing Stock Reprice
Guardrails
3
Appraisal Integrity Guard, Vehicle Disclosure Guard, Finance & Warranty Claims Guard
Pulls Redbook valuations and live carsales comps for the same make, model, and spec to generate an evidenced trade-in offer range and used-stock price — the highest-leverage moment in a used deal.
Reads Xtime service history and scheduling to flag customers overdue or lapsing on service, ranked by revenue opportunity — fixed ops is the most consistent profit centre and the easiest to silently lose.
Blocks any trade-in offer or used-stock price that deviates beyond tolerance from Redbook/carsales-evidenced value in either direction — protecting margin on the buy side and competitiveness on the sell side.
Blocks any AI-generated listing or customer comms that omit required disclosures — odometer reading, written-off status, PPSR finance owing, or statutory warranty terms — under Australian Consumer Law.
Redbook value → carsales comps → an evidenced, defensible offer range that turns any enquiry or walk-in into a deal.
Xtime overdue flag → reminder drafted → booking link sent, recovering lapsing service customers before they leave for an independent.
carsalesLive listings, market comps, inbound leads, and rival pricing.
XtimeRead service scheduling, history, and lane throughput.
RedbookTrade-in and market valuations by make, model, and condition.
New-car margin is set by the manufacturer, so dealership profit lives in the trade-in and the service drive. Buy a trade too high and the used deal loses money before it is listed. Buy it too low and the sale walks. Fixed ops is the steadiest profit centre a dealership has, and the easiest to lose without noticing.
The Appraisal Agent pulls Redbook valuations and live carsales comps for the same make, model, and spec into an evidenced offer range. The Service Retention Advisor reads Xtime history to rank customers overdue or lapsing by revenue opportunity. The Used Stock Merchandiser watches days-on-lot and recommends the reprice, and the Lead Response Agent answers carsales enquiries while the lead is warm. The Trade-in Appraisal Pipeline, Service Win-Back Pipeline, and Ageing Stock Reprice turn each of those reads into an offer, a booking, or a refreshed listing.
Appraisals stop depending on which manager is on the floor. Lapsed service customers hear from you before they find an independent. Every listing carries its required disclosures before it goes live.
Pull Redbook valuations and live carsales comps for the same make, model, and spec to generate an evidenced offer range — the highest-leverage moment in a used deal.
Read Xtime history to flag customers overdue or lapsing, ranked by revenue opportunity, and win them back before they leave for an independent.
An appraisal-integrity guardrail holds every offer to Redbook and carsales evidence, and a disclosure guardrail enforces odometer, PPSR, and written-off status on every listing.
What drives the business: New-car margins are thin and set by the manufacturer, so real dealership profit lives in two places: the trade-in and the service drive. Buy a trade too high and the used deal loses money before it's even listed; buy it too low and the sale walks. Fixed ops is the most consistent profit centre a dealership has — and the easiest to lose silently as customers lapse to independents. Every context, workflow, and guardrail in this kit points at those two numbers.
What's inside
The Appraisal Agent wins the trade at the right number, the Service Retention Advisor and Win-Back Pipeline defend the service drive, Ageing Stock Reprice keeps the yard turning, and the integrity and disclosure guardrails keep every offer and listing compliant — so the two numbers beyond the showroom floor both hold.
Contexts
Pulls Redbook valuations and live carsales comps for the same make, model, and spec to generate an evidenced trade-in offer range and used-stock price — the highest-leverage moment in a used deal.
Reads Xtime service history and scheduling to flag customers overdue or lapsing on service, ranked by revenue opportunity — fixed ops is the most consistent profit centre and the easiest to silently lose.
Reads carsales comps and days-on-lot to recommend price adjustments and standout listing copy for ageing used stock, keeping the yard turning.
Drafts fast, accurate first responses to carsales enquiries — availability, evidenced pricing, and a booked test drive — while the lead is still warm.
Workflows
Redbook value → carsales comps → an evidenced, defensible offer range that turns any enquiry or walk-in into a deal.
Xtime overdue flag → reminder drafted → booking link sent, recovering lapsing service customers before they leave for an independent.
Used unit passes a days-on-lot threshold → carsales comps re-checked → an evidenced reprice and refreshed listing proposed for sign-off.
Guardrails
Blocks any trade-in offer or used-stock price that deviates beyond tolerance from Redbook/carsales-evidenced value in either direction — protecting margin on the buy side and competitiveness on the sell side.
Blocks any AI-generated listing or customer comms that omit required disclosures — odometer reading, written-off status, PPSR finance owing, or statutory warranty terms — under Australian Consumer Law.
Blocks any comms that promise finance approval, rates, or warranty cover outside approved terms — no commitments the dealership can't stand behind.
The numbers it moves
Every offer inside evidenced tolerance, both ways.
Lapsing owners won back before they leave.
Ageing units repriced on real market comps.
Odometer, PPSR, and status checked before it posts.
Connects to
carsalesLive listings, market comps, inbound leads, and rival pricing — the market read behind every offer.
XtimeService scheduling, history, and lane throughput — where retention is won or silently lost.
RedbookTrade-in and market valuations by make, model, and condition — the evidence base for every appraisal.
Google WorkspaceGmail and Calendar for enquiry responses, service reminders, and booked appointments — the last step that turns a flag into a booking.
Releases
Shipped the appraisal and retention crew with the trade-in, win-back, and reprice pipelines, so the two numbers beyond the showroom floor get worked every day rather than at month end.
Gets progress claims out by the monthly cut-off and prices variations before they vanish into scope. Works from Procore RFIs and the drawing register, MYOB cost codes, and Breadcrumb inductions. Never claims a variation without referenced scope evidence.
4 contexts · 3 workflows · 3 guardrailsHandles renewals, maintenance, and tenant correspondence at volume without a compliance slip. Works from PropertyMe tenancies and lease dates, the Xero trust ledger, and Tapi work orders. Never sends a notice that breaches your state's tenancy Act.
4 contexts · 3 workflows · 3 guardrailsTurns appraisals into signed mandates and enquiries into buyers, with every price traced to comps. Works from Zoho appraisal records, Domain sold prices, and realestate.com.au enquiries. Never quotes a price guide without verified comparable sales.
4 contexts · 3 workflows · 3 guardrailsGet started
Appraise your next three trades both ways and compare the spread.
