Terms and Conditions

1. Use of the Service

Oi provides software and related services for discovering, customizing, publishing, and operating Agent Contexts across client, product, design, and workflow contexts. You may use the service only in compliance with these terms and applicable law.

Oi is operated by Carhaix Au Pty Ltd.

2. Accounts and Organizations

Users are responsible for maintaining the security of their accounts and for activities that occur under those accounts. Organizations are responsible for managing permissions, invites, API keys, connected providers, and internal use of the service.

3. Customer Content

You retain responsibility for the content you create, upload, store, connect, or process through Oi, including Agent Context definitions, prompts, instructions, files, repository context, and related data.

You represent that you have the rights needed to use that content with Oi and with any connected third-party services.

4. Acceptable Use

You may not use Oi to:

• Violate law or third-party rights.
• Access, interfere with, or test systems in unauthorized ways.
• Upload or transmit harmful code, malicious prompts, or abusive automation intended to damage systems or data.
• Circumvent billing, security controls, rate limits, permissions, or product restrictions.
• Use the service to store or process content you are not authorized to handle.

5. Third-Party Services

Oi may integrate with third-party platforms such as GitHub, Linear, Figma, Stripe, model providers, and other external services. Your use of those services is governed by their own terms and privacy policies. Oi is not responsible for third-party services or outages outside our control.

6. Use Through AI Clients

Oi may be used through third-party AI clients and connector surfaces such as ChatGPT, Codex, Claude, and other MCP-compatible clients. Use of those clients is also subject to their own terms, privacy policies, authentication flows, and workspace controls.

Organizations are responsible for deciding who may create or use organization API keys, who may connect external clients to Oi, and what internal content may be sent through those clients.

7. Billing and Trials

Paid features may require an active subscription. Pricing, plan limits, trials, and billing behavior may vary by plan and workspace configuration. Unless otherwise stated, fees are non-refundable except where required by law.

If a trial is offered, it applies only as described in the product and may be limited to a single use per organization.

To protect overall service reliability, Oi may apply generous fair-use safeguards, including hidden request thresholds, temporary throttles, or outreach regarding unusual automated usage patterns that materially affect shared infrastructure.

8. Intellectual Property

Oi and its related software, branding, product design, and service materials are owned by Oi or its licensors. These terms do not transfer ownership of Oi intellectual property to you.

9. Availability and Changes

We may change, improve, suspend, or discontinue parts of the service from time to time. We do not guarantee uninterrupted availability or that every feature will remain available in its current form.

10. Disclaimers

Oi is provided on an “as is” and “as available” basis to the maximum extent permitted by law. We do not guarantee that outputs, recommendations, or Agent Context behavior will be correct, complete, or fit for every purpose. Customers remain responsible for review, approval, and downstream use of outputs.

11. Limitation of Liability

To the maximum extent permitted by law, Oi will not be liable for indirect, incidental, special, consequential, exemplary, or lost profits damages, or for loss of data, business interruption, or loss of goodwill arising from use of the service.

12. Termination

We may suspend or terminate access to the service if these terms are breached, if necessary to protect the service or other users, or as required by law. You may stop using the service at any time.

13. Changes to These Terms

We may update these Terms and Conditions from time to time. If we make material changes, we may update the effective date above and provide additional notice where appropriate.

14. Contact

Questions about these Terms and Conditions can be sent to support@oioioi.ai.