OiOi

Industry Kit

Protect trade-in margin and defend service retention.

Oi gives dealerships a connected crew of AI contexts, workflows, and guardrails that turns Redbook valuations and carsales comps into evidenced trade-in offers, and Xtime service data into recovered retention — the two numbers that decide profit beyond the showroom floor.

Industry Kit

Car Dealers

A dealership suite that protects trade-in margin and defends fixed-ops service retention — the two numbers that decide profit beyond the showroom floor.

Includes:

  • Appraisal Agent
  • Service Retention Advisor
  • Trade-in Appraisal Pipeline
  • Service Win-Back Pipeline
ConnectscarsalesXtimeRedbook
GuardrailsAppraisal Integrity · Vehicle Disclosure
Explore Car Dealers

Trade-ins that hold margin

Pull Redbook valuations and live carsales comps for the same make, model, and spec to generate an evidenced offer range — the highest-leverage moment in a used deal.

Service retention defended

Read Xtime history to flag customers overdue or lapsing, ranked by revenue opportunity, and win them back before they leave for an independent.

Compliant and evidenced

An appraisal-integrity guardrail holds every offer to Redbook and carsales evidence, and a disclosure guardrail enforces odometer, PPSR, and written-off status on every listing.

What drives the business: New-car margins are thin and set by the manufacturer, so real dealership profit lives in two places: the trade-in and the service drive. Buy a trade too high and the used deal loses money before it's even listed; buy it too low and the sale walks. Fixed ops is the most consistent profit centre a dealership has — and the easiest to lose silently as customers lapse to independents. Every context, workflow, and guardrail in this kit points at those two numbers.

Inside the kit

Contexts, workflows, and guardrails that work together.

The Appraisal Agent wins the trade at the right number, the Service Retention Advisor and Win-Back Pipeline defend the service drive, Ageing Stock Reprice keeps the yard turning, and the integrity and disclosure guardrails keep every offer and listing compliant — so the two numbers beyond the showroom floor both hold.

Contexts

Context

Appraisal Agent

Pulls Redbook valuations and live carsales comps for the same make, model, and spec to generate an evidenced trade-in offer range and used-stock price — the highest-leverage moment in a used deal.

Context

Service Retention Advisor

Reads Xtime service history and scheduling to flag customers overdue or lapsing on service, ranked by revenue opportunity — fixed ops is the most consistent profit centre and the easiest to silently lose.

Context

Used Stock Merchandiser

Reads carsales comps and days-on-lot to recommend price adjustments and standout listing copy for ageing used stock, keeping the yard turning.

Context

Lead Response Agent

Drafts fast, accurate first responses to carsales enquiries — availability, evidenced pricing, and a booked test drive — while the lead is still warm.

Workflows

Workflow

Trade-in Appraisal Pipeline

Redbook value → carsales comps → an evidenced, defensible offer range that turns any enquiry or walk-in into a deal.

Workflow

Service Win-Back Pipeline

Xtime overdue flag → reminder drafted → booking link sent, recovering lapsing service customers before they leave for an independent.

Workflow

Ageing Stock Reprice

Used unit passes a days-on-lot threshold → carsales comps re-checked → an evidenced reprice and refreshed listing proposed for sign-off.

Guardrails

Guardrail

Appraisal Integrity Guard

Blocks any trade-in offer or used-stock price that deviates beyond tolerance from Redbook/carsales-evidenced value in either direction — protecting margin on the buy side and competitiveness on the sell side.

Guardrail

Vehicle Disclosure Guard

Blocks any AI-generated listing or customer comms that omit required disclosures — odometer reading, written-off status, PPSR finance owing, or statutory warranty terms — under Australian Consumer Law.

Guardrail

Finance & Warranty Claims Guard

Blocks any comms that promise finance approval, rates, or warranty cover outside approved terms — no commitments the dealership can't stand behind.

The numbers it moves

Pointed at the metrics that decide the job.

Trade-in margin protected

Every offer inside evidenced tolerance, both ways.

Service customers retained

Lapsing owners won back before they leave.

Used stock turns faster

Ageing units repriced on real market comps.

Disclosure on every listing

Odometer, PPSR, and status checked before it posts.

Connects to

Grounded in the systems you already run.

carsalescarsales

Live listings, market comps, inbound leads, and rival pricing — the market read behind every offer.

XtimeXtime

Service scheduling, history, and lane throughput — where retention is won or silently lost.

RedbookRedbook

Trade-in and market valuations by make, model, and condition — the evidence base for every appraisal.

Google WorkspaceGoogle Workspace

Gmail and Calendar for enquiry responses, service reminders, and booked appointments — the last step that turns a flag into a booking.

Ready-made for Car Dealers

Give your team a shared AI crew from day one.

Install the kit, connect your tools, and put every context, workflow, and guardrail to work — tailored to how your team actually operates.