Industry Kit
Oi gives property managers a connected crew of AI contexts, workflows, and guardrails that reads PropertyMe and Xero to handle renewals, maintenance, and high-volume tenant comms — with tenancy-law and privacy guardrails on everything that goes out.
Handles lease lifecycle paperwork — renewals, rent reviews, and condition report language — within agency trust and compliance guidelines.
Drafts high-volume routine tenant correspondence: maintenance replies, arrears reminders, and inspection notices.
Blocks advice or notices that contradict state-specific Residential Tenancy Act obligations — notice periods, entry rights, and bond handling.
Prevents sensitive tenancy or financial details leaking into external-facing comms — e.g. one tenant's arrears appearing in landlord correspondence.
Flags leases approaching expiry → drafts the renewal offer and rent-review letter → logs the outcome and updated terms back into the PM software.
Tenant submits an issue → AI triages urgency → notifies and schedules a tradesperson → updates the job record on completion.
PropertyMeApproved access to tenancies, lease dates, rent, and arrears.
XeroRead the trust ledger — rent, owner disbursements, and fees.
TapiRead maintenance jobs, scheduling, and work-order history.
A property-management suite that handles renewals, maintenance, and tenant comms across a 150+ door portfolio — without dropping compliance.
Includes:
Flag leases approaching expiry, draft the renewal offer and rent-review letter, and log the outcome back into PropertyMe — so no door slips to a periodic tenancy.
Triage tenant-reported issues by urgency, notify and schedule a tradesperson through Tapi, and update the job record on completion.
A tenancy-law guardrail checks notice periods, entry rights, and bond handling against your state's Act, and a privacy guardrail keeps tenant data out of the wrong inbox.
What drives the business: Property management scales on doors-per-manager, and the ceiling is admin, not care. Every lease that lapses to a periodic tenancy is a rent review missed; every maintenance job that stalls is an owner's asset depreciating and a tenant's goodwill draining; and every notice that breaches the Residential Tenancy Act is a fine and a lost management. The economics are simple: handle the routine renewals, comms, and maintenance at volume, and never let compliance slip while you do it.
Inside the kit
The Lease Administrator keeps renewals current, the Tenant Comms Agent and Maintenance Resolution handle the day-to-day at volume through Tapi and Gmail, and the tenancy-law, privacy, and trust-ledger guardrails sit on every output — so a manager can run more doors without a single compliance slip.
Contexts
Handles lease lifecycle paperwork — renewals, rent reviews, and condition report language — within agency trust and compliance guidelines.
Drafts high-volume routine tenant correspondence: maintenance replies, arrears reminders, and inspection notices.
Reads PropertyMe and Xero to identify arrears early and draft the compliant reminder sequence — escalating on schedule without crossing the line.
Compiles the monthly owner statement from PropertyMe and the Xero trust ledger — rent, disbursements, fees, and maintenance — in plain language.
Workflows
Flags leases approaching expiry → drafts the renewal offer and rent-review letter → logs the outcome and updated terms back into the PM software.
Tenant submits an issue → AI triages urgency → notifies and schedules a tradesperson → updates the job record on completion.
Inspection due in PropertyMe → notice drafted with the correct entry period → schedule confirmed and the report logged back to the tenancy.
Guardrails
Blocks advice or notices that contradict state-specific Residential Tenancy Act obligations — notice periods, entry rights, and bond handling.
Prevents sensitive tenancy or financial details leaking into external-facing comms — e.g. one tenant's arrears appearing in landlord correspondence.
Oi can report on the Xero trust account — rent, disbursements, and fees — but can never move money or alter the ledger.
The numbers it moves
Routine renewals, comms, and jobs handled at volume.
Leases actioned before they lapse to periodic.
Issues triaged and scheduled without the back-and-forth.
Tenancy-law and privacy checks before anything sends.
Connects to
PropertyMeTenancies, lease dates, rent, and arrears — the source of truth for every door in the portfolio.
XeroThe trust ledger — rent received, owner disbursements, and fees — read-only for reporting.
TapiMaintenance jobs, scheduling, and work-order history to triage and track every repair.
Google WorkspaceGmail for high-volume tenant and owner correspondence — routine notices sent and tracked, not typed one by one.
Ready-made for Property Management
Install the kit, connect your tools, and put every context, workflow, and guardrail to work — tailored to how your team actually operates.
